Who We Are？
Since 2005, Uniway Computer has been providing computer sales and repairs, cell phone repairs and HID, LED headlight sales and services to clients throughout our Alberta, Saskatchewan, Manitoba and British Columbia locations. With Uniway, customers pay by the job, not by the hours. By utilizing this approach, our evaluation services allow us to properly determine what may be causing issues before beginning work and offer a complete solution.
We make available to you the most recognizable and trusted brands such as: Dell, HP, IBM, Lenovo etc, and many categories: laptops, desktops, LCDs etc. We are always adding to our catalogue, increasing the selection of refurbished electronics over time, to help you upgrade your computing needs at affordable price. We value every customer and work towards bringing only the best to them.
With business expanding, we started to offer IT solutions not only in hardware but also software. We help organizations of all sizes navigate complex software challenges to run their business smarter and more efficient.
What is a refurbished products?
All units are tested by our expert technical & production team before being made available for purchases.
Any damages must be reported within 7 days of receiving the unit or it may not be returned or refunded.
For all inquires please send us an email at email@example.com or use the Contact Us form. Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.UNIWAY Warranty will cover all costs related to parts and labor on defective hardware.
Accidental damage is not covered.
Products may not be returned for credit or refunds. All damages caused by the end-user will void the Warranty.
Computers shipped to UNIWAY with inadequate packaging are deemed potentially damaged and may restrict any and all future Warranty support for that computer.
UNIWAY will not provide reimbursements for unauthorized third party repairs.
Any parts or upgrades installed by the customer which were not included with the computer at the time of purchase must be removed prior to returning a computer to UNIWAY. If any such unauthorized third party parts are returned with a computer for Warranty service, UNIWAY will not be responsible for replacing or repairing these parts if they are lost, damaged, or defective.
UNIWAY is not responsible for any user data on any computer being returned for Warranty service. In the event that user data is lost, UNIWAY will not be liable in any way. It is the responsibility of the user to make regular backups of important data. UNIWAY Warranty will apply only to machines purchased for your use and cannot be transferred.
Proof of purchase: please have your original purchase invoice that include order number, date of purchase, your shipping address, and make/model of the computer. With this, we can determine when does the warranty end for this order.
Out of Warranty
Repair Services Warranty
For any other repairs or products sold and not listed, please ask the salesperson for warranty information.
Please contact our local store, information can be found at Store Locations page or contact at firstname.lastname@example.org For items purchase from www.uniway.ca:
Please contact at email@example.com
- Communicate with you;
- Screen our orders for potential risk or fraud; and - When in line with the
preferences you have shared with us, provide you with information or advertising relating to our products or services.
- [[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads - Google:
https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
[[INSERT IF AGE RESTRICTION IS REQUIRED]] Minors The Site is not intended for individuals under the age of [[INSERT AGE]] .
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at SUPPORT@UNIWAY.CA or by mail using the details provided below:
UNIWAY COMPUTERS [Re: Privacy Compliance Officer] Uniway computer LTD , 3332 Parsons RD NW, Edmonton AB T6N 1B5, Canada
Shipped by UNIWAY” that will be shipped within Canada.
Delivery within 2-7 business days.
Delivery within 1-2 business days.
General Shipping Terms
These are UNIWAY’s General Shipping Terms that apply to all shipping options.
Delivery times are measured in business days. All orders are subject to a processing time of 1 business day prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered. We do not process orders on weekends or holidays. While UNIWAY and our shippers will make every effort to get your order to you within the allotted time. We do not deliver to PO boxes.
Our return and exchange policy is as follows: we do not accept returns, only exchanges. Exchanges are allowed within 14 days of purchase. To be eligible for an exchange, the item must be in its original condition and packaging, with all tags and labels still attached. Please contact us to initiate the exchange process. Any shipping costs associated with the exchange will be the responsibility of the customer
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at SUPPORT@UNIWAY.CA
In the unlikely event that a return is accepted, a 15% restocking fee will be applied. The fee will be deducted from the total amount of the refund. Please contact us for more information on returning an item.
The manner of refund will be on the original method of payment you used. Payment card purchases will be refunded to the original payment card. Refunds generally occur within 7-10 business days of our receipt of the unit.To return your product, you should mail your product to: Uniway computer LTD , 3332 Parsons RD NW, Edmonton AB T6N 1B5, Canada Or drop off at nearest local store.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it may take for your exchanged product to reach you may vary depending on your location. If you are shipping an item with a value of over $75, it is recommended that you use a trackable shipping service or purchase shipping insurance to ensure its safe delivery.
Order and Pick up
In-store pickup at the store of your choosing
Delivery to your door via courier (online payment required)
Pickup orders can be paid at store.
Mail in Services
2. Our technician will call you for mail in services and sent repair form to you.
3. Our technician will call you upon acceptance of the package then generally start to diagnose your device. Please provide tracking number after you ship your device to us.4. Provide a quote and time line. We will start repairing the device once accepted
5. Arrange payment and sent the device back to you.
Pick up Services
2. Our technician will call you for pick time and sent repair form to you.
3. We will start repairing the device once we pick the device from you.4. Provide a quote and time line.
5. Arrange payment and sent the device back to you.